Frequently Asked Questions
Everything you need to know about our farm-to-table grains.
Where are your grains grown?
All Heartland Craft Grains are sustainably grown and harvested directly on our family-owned farms in the Midwest, ensuring a true farm-to-table experience.
Are your products non-GMO?
Yes, we are committed to biodiversity and natural farming practices. All of our grain varieties are 100% non-GMO and free from synthetic additives.
How should I store my grains to keep them fresh?
To maintain peak freshness, we recommend storing your grains in a cool, dry place in an airtight container. For long-term storage, keeping them in the refrigerator or freezer can extend their shelf life.
How long does shipping take?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or you are unsatisfied with the quality, please contact us within 14 days for a replacement or refund.
Do you offer wholesale pricing for bakeries?
Absolutely. We partner with many artisan bakeries and restaurants. Please contact our wholesale department through our contact form for bulk pricing and pallet shipping options.
